{
  "accounts_classification_source": "classifier",
  "accounts_classifier": {
    "confidence": "high",
    "effective": true,
    "evidence": [
      "invoice reference 16877055 matched the email content",
      "strong accounts wording detected: invoice"
    ],
    "invoice_matches": [
      {
        "evidence": "subject contained invoice reference 16877055",
        "match_text": "Invoice 16877055",
        "score": 96,
        "source": "subject",
        "sources": [
          "human_title",
          "subject"
        ],
        "value": 16877055
      }
    ],
    "medium_keyword_hits": [],
    "score": 84,
    "strong_keyword_hits": [
      "invoice"
    ]
  },
  "accounts_override": null,
  "ai_count": 0,
  "ai_last_error": null,
  "ai_last_processed_at": null,
  "ai_processing": false,
  "ai_processing_started_at": null,
  "ai_textfield": null,
  "allocated_date": null,
  "allocated_to": null,
  "body_html": null,
  "body_text": "Thanks for your business! Please find attached your latest invoice. We'd like to take this opportu",
  "calls_classification_source": "default",
  "calls_override": null,
  "cc_email": "",
  "closed_date": null,
  "contact_email": "fatoumatta.sanneh@dpd.co.uk",
  "contact_id": 1420,
  "contact_is_safe": false,
  "contact_name": "Fatoumatta Sanneh",
  "contact_open_url": "/contacts?open=1420&search=fatoumatta.sanneh%40dpd.co.uk",
  "contact_type": "b2b",
  "display_body_html": "",
  "display_body_invalid_reason": "",
  "display_body_source": "text/plain",
  "display_body_text": "Thanks for your business! Please find attached your latest invoice. We'd like to take this opportu",
  "display_body_used_placeholder": false,
  "due_date": null,
  "duplicate_of": null,
  "effective_is_accounts": true,
  "effective_is_calls": false,
  "effective_is_internal": false,
  "effective_is_safe": true,
  "effective_is_spam": false,
  "escalated_date": null,
  "escalted_to": null,
  "extracted_entities": [],
  "extracted_entities_json": null,
  "from_email": "fatoumatta.sanneh@dpd.co.uk",
  "full_message": "Thanks for your business! Please find attached your latest invoice. We'd like to take this opportu",
  "human_notes": null,
  "human_summary": "Thanks for your business!\r\n\r\nPlease find attached your latest invoice.\r\n\r\nWe'd like to take this opportunity to thank you for your continued business.\r\n\r\nIf you have any queries, please feel free to drop us an email to dpd.credit@dpd.co.uk\r\n\r\nKind regards",
  "human_title": "Invoice 16877055 from DPD for 412154",
  "id": 38591,
  "in_reply_to": null,
  "internal_classification_source": "default",
  "internal_override": null,
  "is_accounts": true,
  "is_accounts_inbox_recipient": true,
  "is_action_required": false,
  "is_ai": false,
  "is_calls": false,
  "is_closed": false,
  "is_complaint": false,
  "is_duplicate": false,
  "is_escalated": false,
  "is_flagged": false,
  "is_internal": false,
  "is_lead": false,
  "is_newemailaddr": false,
  "is_opportunity": false,
  "is_private": false,
  "is_shared": true,
  "is_shared_inbox_recipient": false,
  "is_spam": false,
  "is_transaction": true,
  "message_id": "AAMkADM4NDU0Zjg2LWM5MjEtNGZjZC1iNzAwLWI1MzA1Zjc1ZjZhZABGAAAAAACAoMVeCwOASrXCpuEIds9mBwBnap27uxo0S4N-K4JAvdaJAAAAAAEMAABnap27uxo0S4N-K4JAvdaJAAPzWlGoAAA=",
  "primary_action_case": null,
  "primary_company_href": "/contacts?search=DPD",
  "primary_company_name": "DPD",
  "received_at": "Sun, 29 Mar 2026 12:12:55 GMT",
  "safe_classification_source": "rule",
  "snippet": "Thanks for your business!\r\n\r\nPlease find attached your latest invoice.\r\n\r\nWe'd like to take this opportunity to thank you for your continued business.\r\n\r\nIf you have any queries, please feel free to drop us an email to dpd.credit@dpd.co.uk\r\n\r\nKind regards",
  "source": "MSGraph",
  "spam_classification_source": "safe_override",
  "status": "new",
  "subject": "Invoice 16877055 from DPD for 412154",
  "suggested_company": null,
  "suggested_customerid": null,
  "tags": null,
  "to_email": "accounts@mpcservices.co.uk, mcooke@haigh.co.uk",
  "type": null
}