{ "accounts_classification_source": "default", "accounts_classifier": { "confidence": "low", "effective": false, "evidence": [ "strong accounts wording detected: invoice" ], "invoice_matches": [], "medium_keyword_hits": [ "overdue" ], "score": 10, "strong_keyword_hits": [ "invoice" ] }, "accounts_override": null, "ai_count": 0, "ai_last_error": null, "ai_last_processed_at": null, "ai_processing": false, "ai_processing_started_at": null, "ai_textfield": null, "allocated_date": null, "allocated_to": "", "body_html": null, "body_text": "body, table { font-family: Verdana, Arial, sans-serif; font-size: 12px; width:100%; } div { padding-top:5px; padding-bottom:5px; } img { border:0px; } Account Number: MPC SERVICES (UK) LTD (5-23723002) (Hold) Dear Customer, According to our records, the invoices listed within the attached are now showing in arrears and a temporary hold may have been placed on your account. Should your account continue to remain in arrears it could result in further action being taken. If you have any queries or wish to pay by card, please contact your local branch or the accounts department on the attached contact details. Yours faithfully, For and on behalf of CEF - Wholesale E&OE Click here to view the notification details. This email was intended for accounts@mpcservices.co.uk", "calls_classification_source": "default", "calls_override": null, "cc_email": "", "closed_date": null, "contact_email": "manchester.region@mail.cef.co.uk", "contact_id": null, "contact_is_safe": false, "contact_name": "", "contact_open_url": null, "contact_type": "", "display_body_html": "", "display_body_invalid_reason": "", "display_body_source": "text/plain", "display_body_text": "body, table { font-family: Verdana, Arial, sans-serif; font-size: 12px; width:100%; } div { padding-top:5px; padding-bottom:5px; } img { border:0px; } Account Number: MPC SERVICES (UK) LTD (5-23723002) (Hold) Dear Customer, According to our records, the invoices listed within the attached are now showing in arrears and a temporary hold may have been placed on your account. Should your account continue to remain in arrears it could result in further action being taken. If you have any queries or wish to pay by card, please contact your local branch or the accounts department on the attached contact details. Yours faithfully, For and on behalf of CEF - Wholesale E&OE Click here to view the notification details. This email was intended for accounts@mpcservices.co.uk", "display_body_used_placeholder": false, "due_date": null, "duplicate_of": null, "effective_is_accounts": false, "effective_is_calls": false, "effective_is_internal": false, "effective_is_safe": true, "effective_is_spam": false, "escalated_date": null, "escalted_to": null, "extracted_entities": [ { "confidence": "0.9950", "entity_type": "email_address", "entity_value_normalised": "manchester.region@mail.cef.co.uk", "entity_value_raw": "manchester.region@mail.cef.co.uk", "extraction_method": "header_parse", "id": 174158, "is_primary": 1, "is_valid": 1, "notes": null, "rule_name": "header_address_parse", "rule_version": "v1", "source_area": "from_header", "source_index": 0, "source_subarea": "address" }, { "confidence": "0.9200", "entity_type": "email_address", "entity_value_normalised": "accounts@mpcservices.co.uk", "entity_value_raw": "accounts@mpcservices.co.uk", "extraction_method": "regex", "id": 174162, "is_primary": 0, "is_valid": 1, "notes": null, "rule_name": "email_regex", "rule_version": "v1", "source_area": "body_main", "source_index": 0, "source_subarea": "regex" }, { "confidence": "0.9400", "entity_type": "email_address", "entity_value_normalised": "manchester.region@cef.co.uk", "entity_value_raw": "manchester.region@cef.co.uk", "extraction_method": "regex", "id": 174159, "is_primary": 0, "is_valid": 1, "notes": null, "rule_name": "header_email_regex", "rule_version": "v1", "source_area": "from_header", "source_index": 0, "source_subarea": "regex" }, { "confidence": "0.9400", "entity_type": "email_address", "entity_value_normalised": "manchester.region@mail.cef.co.uk", "entity_value_raw": "manchester.region@mail.cef.co.uk", "extraction_method": "regex", "id": 174160, "is_primary": 0, "is_valid": 1, "notes": null, "rule_name": "header_email_regex", "rule_version": "v1", "source_area": "from_header", "source_index": 1, "source_subarea": "regex" }, { "confidence": "0.9950", "entity_type": "email_address", "entity_value_normalised": "accounts@mpcservices.co.uk", "entity_value_raw": "accounts@mpcservices.co.uk", "extraction_method": "header_parse", "id": 174161, "is_primary": 0, "is_valid": 1, "notes": null, "rule_name": "header_address_parse", "rule_version": "v1", "source_area": "to_header", "source_index": 0, "source_subarea": "address" } ], "extracted_entities_json": { "counts": { "company_name": 0, "date": 0, "email_address": 3, "invoice_reference": 0, "job_reference": 0, "money_amount": 0, "order_reference": 0, "person_name": 0, "phone_number": 0, "po_reference": 0, "postcode": 0, "quote_reference": 0, "url": 0 }, "entities": { "company_name": [], "date": [], "email_address": [ "manchester.region@mail.cef.co.uk", "manchester.region@cef.co.uk", "accounts@mpcservices.co.uk" ], "invoice_reference": [], "job_reference": [], "money_amount": [], "order_reference": [], "person_name": [], "phone_number": [], "po_reference": [], "postcode": [], "quote_reference": [], "url": [] }, "last_processed_at": "2026-04-14T12:00:05Z", "primary": { "email_address": "manchester.region@mail.cef.co.uk" }, "version": "v1" }, "from_email": "\"manchester.region@cef.co.uk\" ", "full_message": "body, table { font-family: Verdana, Arial, sans-serif; font-size: 12px; width:100%; } div { padding-top:5px; padding-bottom:5px; } img { border:0px; } Account Number: MPC SERVICES (UK) LTD (5-23723002) (Hold) Dear Customer, According to our records, the invoices listed within the attached are now showing in arrears and a temporary hold may have been placed on your account. Should your account continue to remain in arrears it could result in further action being taken. If you have any queries or wish to pay by card, please contact your local branch or the accounts department on the attached contact details. Yours faithfully, For and on behalf of CEF - Wholesale E&OE Click here to view the notification details. This email was intended for accounts@mpcservices.co.uk", "human_notes": null, "human_summary": null, "human_title": null, "id": 43772, "in_reply_to": "", "internal_classification_source": "default", "internal_override": null, "is_accounts": false, "is_accounts_inbox_recipient": true, "is_action_required": false, "is_ai": false, "is_calls": false, "is_closed": false, "is_complaint": false, "is_duplicate": false, "is_escalated": false, "is_flagged": false, "is_internal": false, "is_lead": false, "is_newemailaddr": false, "is_opportunity": false, "is_private": false, "is_shared": true, "is_shared_inbox_recipient": false, "is_spam": false, "is_transaction": false, "message_id": "689940512.4798977.1773675221424@wire-prod-ocfvhhqo.prod-wire.pr502.cust.dub.wd", "primary_action_case": null, "primary_company_href": "", "primary_company_name": "", "received_at": "Mon, 16 Mar 2026 15:33:41 GMT", "safe_classification_source": "rule", "snippet": "body, table { font-family: Verdana, Arial, sans-serif; font-size: 12px; width:100%; } div { padding-top:5px; padding-bottom:5px; } img { border:0px; } Account Number: MPC SERVICES (UK) LTD (5-23723002) (Hold) Dear Customer, According to our records, the invoices listed within the attached are now showing in arrears and a temporary hold may have been placed on your account. Should your account continue to remain in arrears it could result in further action being taken. If you have any queries or wish to pay ", "source": "Mailcow IMAP", "spam_classification_source": "safe_override", "status": "new", "subject": "CEF - Wholesale - Overdue Reminder - MPC SERVICES (UK) LTD\r\n (5-23723002) (Hold)", "suggested_company": null, "suggested_customerid": null, "tags": null, "to_email": "accounts@mpcservices.co.uk", "type": "inbound" }