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      "invoice reference 16877055 matched the email content",
      "strong accounts wording detected: invoice"
    ],
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      }
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  "calls_classification_source": "default",
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  "contact_id": 1420,
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  "display_body_invalid_reason": "",
  "display_body_source": "text/plain",
  "display_body_text": "Thanks for your business! Please find attached your latest invoice We'd like to take this opportunity to thank you for your continued business. If you have any queries, please feel free to drop us an email to dpd.credit@dpd.co.uk Kind regards, DPD\nThanks for your business! Please find attached your latest invoice. We&#39;d like to take this opportunity to thank you for your continued business. If you have any queries, please feel free to drop us an email to dpd.credit@dpd.co.uk Kind regards, DPD",
  "display_body_used_placeholder": false,
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    },
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    },
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      "entity_type": "invoice_reference",
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    },
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    },
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    },
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  "human_notes": null,
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  "human_title": null,
  "id": 52031,
  "in_reply_to": "",
  "internal_classification_source": "default",
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  "is_accounts": true,
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  "is_transaction": true,
  "message_id": "20260329121247.A6CE440F76@smtp-out-set2-2.geopostuk.com",
  "primary_action_case": null,
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  "primary_company_name": "DPD",
  "received_at": "Sun, 29 Mar 2026 12:12:47 GMT",
  "safe_classification_source": "rule",
  "snippet": "Thanks for your business! Please find attached your latest invoice We'd like to take this opportunity to thank you for your continued business. If you have any queries, please feel free to drop us an email to dpd.credit@dpd.co.uk Kind regards, DPD\nThanks for your business! Please find attached your latest invoice. We&#39;d like to take this opportunity to thank you for your continued business. If you have any queries, please feel free to drop us an email to dpd.credit@dpd.co.uk Kind regards, DPD",
  "source": "Mailcow IMAP",
  "spam_classification_source": "safe_override",
  "status": "new",
  "subject": "Invoice 16877055 from DPD for 412154",
  "suggested_company": null,
  "suggested_customerid": null,
  "tags": null,
  "to_email": "accounts@mpcservices.co.uk, mcooke@haigh.co.uk",
  "type": "inbound"
}
