{
  "accounts_classification_source": "default",
  "accounts_classifier": {
    "confidence": "low",
    "effective": false,
    "evidence": [
      "strong accounts wording detected: invoice"
    ],
    "invoice_matches": [],
    "medium_keyword_hits": [],
    "score": 10,
    "strong_keyword_hits": [
      "invoice"
    ]
  },
  "accounts_override": null,
  "ai_count": 0,
  "ai_last_error": null,
  "ai_last_processed_at": null,
  "ai_processing": false,
  "ai_processing_started_at": null,
  "ai_textfield": null,
  "allocated_date": null,
  "allocated_to": "",
  "body_html": "<p>Dear Accounts</p><p>Please find your invoice(s) attached</p>",
  "body_text": "Dear Accounts\n\nPlease find your invoice(s) attached",
  "calls_classification_source": "default",
  "calls_override": null,
  "cc_email": "",
  "closed_date": null,
  "contact_email": "jonathanrice@surveyexpress.co.uk",
  "contact_id": null,
  "contact_is_safe": false,
  "contact_name": "",
  "contact_open_url": null,
  "contact_type": "",
  "display_body_html": "<p>Dear Accounts</p><p>Please find your invoice(s) attached</p>",
  "display_body_invalid_reason": "",
  "display_body_source": "text/html",
  "display_body_text": "Dear Accounts\n\nPlease find your invoice(s) attached",
  "display_body_used_placeholder": false,
  "due_date": null,
  "duplicate_of": null,
  "effective_is_accounts": false,
  "effective_is_calls": false,
  "effective_is_internal": false,
  "effective_is_safe": true,
  "effective_is_spam": false,
  "escalated_date": null,
  "escalted_to": null,
  "extracted_entities": [
    {
      "confidence": "0.9950",
      "entity_type": "email_address",
      "entity_value_normalised": "jonathanrice@surveyexpress.co.uk",
      "entity_value_raw": "jonathanrice@surveyexpress.co.uk",
      "extraction_method": "header_parse",
      "id": 777065,
      "is_primary": 1,
      "is_valid": 1,
      "notes": null,
      "rule_name": "header_address_parse",
      "rule_version": "v1",
      "source_area": "from_header",
      "source_index": 0,
      "source_subarea": "address"
    },
    {
      "confidence": "0.9400",
      "entity_type": "email_address",
      "entity_value_normalised": "jonathanrice@surveyexpress.co.uk",
      "entity_value_raw": "jonathanrice@surveyexpress.co.uk",
      "extraction_method": "regex",
      "id": 777067,
      "is_primary": 0,
      "is_valid": 1,
      "notes": null,
      "rule_name": "header_email_regex",
      "rule_version": "v1",
      "source_area": "from_header",
      "source_index": 0,
      "source_subarea": "regex"
    },
    {
      "confidence": "0.9950",
      "entity_type": "email_address",
      "entity_value_normalised": "accounts@mpcservices.co.uk",
      "entity_value_raw": "accounts@mpcservices.co.uk",
      "extraction_method": "header_parse",
      "id": 777068,
      "is_primary": 0,
      "is_valid": 1,
      "notes": null,
      "rule_name": "header_address_parse",
      "rule_version": "v1",
      "source_area": "to_header",
      "source_index": 0,
      "source_subarea": "address"
    },
    {
      "confidence": "0.9400",
      "entity_type": "email_address",
      "entity_value_normalised": "accounts@mpcservices.co.uk",
      "entity_value_raw": "accounts@mpcservices.co.uk",
      "extraction_method": "regex",
      "id": 777069,
      "is_primary": 0,
      "is_valid": 1,
      "notes": null,
      "rule_name": "header_email_regex",
      "rule_version": "v1",
      "source_area": "to_header",
      "source_index": 0,
      "source_subarea": "regex"
    },
    {
      "confidence": "0.9300",
      "entity_type": "person_name",
      "entity_value_normalised": "Jonathan Rice",
      "entity_value_raw": "Jonathan Rice",
      "extraction_method": "header_parse",
      "id": 777066,
      "is_primary": 1,
      "is_valid": 1,
      "notes": null,
      "rule_name": "header_display_person",
      "rule_version": "v1",
      "source_area": "from_header",
      "source_index": 0,
      "source_subarea": "display_name"
    }
  ],
  "extracted_entities_json": {
    "counts": {
      "company_name": 0,
      "date": 0,
      "email_address": 2,
      "invoice_reference": 0,
      "job_reference": 0,
      "money_amount": 0,
      "order_reference": 0,
      "person_name": 1,
      "phone_number": 0,
      "po_reference": 0,
      "postcode": 0,
      "quote_reference": 0,
      "url": 0
    },
    "entities": {
      "company_name": [],
      "date": [],
      "email_address": [
        "jonathanrice@surveyexpress.co.uk",
        "accounts@mpcservices.co.uk"
      ],
      "invoice_reference": [],
      "job_reference": [],
      "money_amount": [],
      "order_reference": [],
      "person_name": [
        "Jonathan Rice"
      ],
      "phone_number": [],
      "po_reference": [],
      "postcode": [],
      "quote_reference": [],
      "url": []
    },
    "last_processed_at": "2026-05-06T15:27:22Z",
    "primary": {
      "email_address": "jonathanrice@surveyexpress.co.uk",
      "person_name": "Jonathan Rice"
    },
    "version": "v1"
  },
  "from_email": "Jonathan Rice <jonathanrice@surveyexpress.co.uk>",
  "full_message": "Dear Accounts\n\nPlease find your invoice(s) attached",
  "human_notes": null,
  "human_summary": null,
  "human_title": null,
  "id": 75201,
  "in_reply_to": "",
  "internal_classification_source": "default",
  "internal_override": null,
  "is_accounts": false,
  "is_accounts_inbox_recipient": true,
  "is_action_required": false,
  "is_ai": false,
  "is_calls": false,
  "is_closed": false,
  "is_complaint": false,
  "is_duplicate": false,
  "is_escalated": false,
  "is_flagged": false,
  "is_internal": false,
  "is_lead": false,
  "is_newemailaddr": false,
  "is_opportunity": false,
  "is_private": false,
  "is_shared": true,
  "is_shared_inbox_recipient": false,
  "is_spam": false,
  "is_transaction": false,
  "message_id": "DBBPR08MB5945E7BCC6F3E59EF8AC4470883F2@DBBPR08MB5945.eurprd08.prod.outlook.com",
  "primary_action_case": null,
  "primary_company_href": "",
  "primary_company_name": "",
  "received_at": "Wed, 06 May 2026 15:27:06 GMT",
  "safe_classification_source": "rule",
  "snippet": "Dear Accounts Please find your invoice(s) attached",
  "source": "Mailcow IMAP",
  "spam_classification_source": "safe_override",
  "status": "new",
  "subject": "Invoices attached from Survey Express Services",
  "suggested_company": null,
  "suggested_customerid": null,
  "tags": null,
  "to_email": "\"accounts@mpcservices.co.uk\" <accounts@mpcservices.co.uk>",
  "type": "inbound"
}