{
  "accounts_classification_source": "classifier",
  "accounts_classifier": {
    "confidence": "high",
    "effective": true,
    "evidence": [
      "invoice reference 1365753 matched the email content",
      "strong accounts wording detected: invoice"
    ],
    "invoice_matches": [
      {
        "evidence": "subject contained invoice reference 1365753",
        "match_text": "Invoice 1365753",
        "score": 96,
        "source": "subject",
        "sources": [
          "subject"
        ],
        "value": 1365753
      }
    ],
    "medium_keyword_hits": [],
    "score": 84,
    "strong_keyword_hits": [
      "invoice"
    ]
  },
  "accounts_override": null,
  "ai_count": 0,
  "ai_last_error": null,
  "ai_last_processed_at": null,
  "ai_processing": false,
  "ai_processing_started_at": null,
  "ai_textfield": null,
  "allocated_date": null,
  "allocated_to": "",
  "body_html": "<p>Hello,</p><p>Please see attached,</p><p>Thanks,</p><p>Kind regards</p><p>Kurt Santos</p><p>Accounts Administrator</p><p>Telephone: 01922 712 389 | Extension: 2610 |</p><p>Email: Kurt.Santos@tardisenviro.co.uk<br>| www.tardishire.co.uk</p><p>Head Office - Tardis Environmental UK Ltd, Site 4, Halesfield 21, Telford, TF7 4PA</p><p>Depots Nationwide</p><p>|<br>|<br>|<br>|<br>|</p>",
  "body_text": "Hello,\n\nPlease see attached,\n\nThanks,\n\nKind regards\n\nKurt Santos\n\nAccounts Administrator\n\nTelephone: 01922 712 389 | Extension: 2610 |\n\nEmail: Kurt.Santos@tardisenviro.co.uk\n| www.tardishire.co.uk\n\nHead Office - Tardis Environmental UK Ltd, Site 4, Halesfield 21, Telford, TF7 4PA\n\nDepots Nationwide\n\n|\n|\n|\n|\n|",
  "calls_classification_source": "default",
  "calls_override": null,
  "cc_email": "",
  "closed_date": null,
  "contact_email": "kurt@tardisenviro.co.uk",
  "contact_id": null,
  "contact_is_safe": false,
  "contact_name": "",
  "contact_open_url": null,
  "contact_type": "",
  "display_body_html": "<p>Hello,</p><p>Please see attached,</p><p>Thanks,</p><p>Kind regards</p><p>Kurt Santos</p><p>Accounts Administrator</p><p>Telephone: 01922 712 389 | Extension: 2610 |</p><p>Email: Kurt.Santos@tardisenviro.co.uk<br>| www.tardishire.co.uk</p><p>Head Office - Tardis Environmental UK Ltd, Site 4, Halesfield 21, Telford, TF7 4PA</p><p>Depots Nationwide</p><p>|<br>|<br>|<br>|<br>|</p>",
  "display_body_invalid_reason": "",
  "display_body_source": "text/html",
  "display_body_text": "Hello,\n\nPlease see attached,\n\nThanks,\n\nKind regards\n\nKurt Santos\n\nAccounts Administrator\n\nTelephone: 01922 712 389 | Extension: 2610 |\n\nEmail: Kurt.Santos@tardisenviro.co.uk\n| www.tardishire.co.uk\n\nHead Office - Tardis Environmental UK Ltd, Site 4, Halesfield 21, Telford, TF7 4PA\n\nDepots Nationwide\n\n|\n|\n|\n|\n|",
  "display_body_used_placeholder": false,
  "due_date": null,
  "duplicate_of": null,
  "effective_is_accounts": true,
  "effective_is_calls": false,
  "effective_is_internal": false,
  "effective_is_safe": false,
  "effective_is_spam": false,
  "escalated_date": null,
  "escalted_to": null,
  "extracted_entities": [
    {
      "confidence": "0.9950",
      "entity_type": "email_address",
      "entity_value_normalised": "kurt@tardisenviro.co.uk",
      "entity_value_raw": "Kurt@tardisenviro.co.uk",
      "extraction_method": "header_parse",
      "id": 843663,
      "is_primary": 1,
      "is_valid": 1,
      "notes": null,
      "rule_name": "header_address_parse",
      "rule_version": "v1",
      "source_area": "from_header",
      "source_index": 0,
      "source_subarea": "address"
    },
    {
      "confidence": "0.9400",
      "entity_type": "email_address",
      "entity_value_normalised": "kurt@tardisenviro.co.uk",
      "entity_value_raw": "Kurt@tardisenviro.co.uk",
      "extraction_method": "regex",
      "id": 843665,
      "is_primary": 0,
      "is_valid": 1,
      "notes": null,
      "rule_name": "header_email_regex",
      "rule_version": "v1",
      "source_area": "from_header",
      "source_index": 0,
      "source_subarea": "regex"
    },
    {
      "confidence": "0.9200",
      "entity_type": "email_address",
      "entity_value_normalised": "kurt.santos@tardisenviro.co.uk",
      "entity_value_raw": "Kurt.Santos@tardisenviro.co.uk",
      "extraction_method": "regex",
      "id": 843671,
      "is_primary": 0,
      "is_valid": 1,
      "notes": null,
      "rule_name": "email_regex",
      "rule_version": "v1",
      "source_area": "signature",
      "source_index": 0,
      "source_subarea": "regex"
    },
    {
      "confidence": "0.9950",
      "entity_type": "email_address",
      "entity_value_normalised": "kirib@hec.co.uk",
      "entity_value_raw": "kirib@hec.co.uk",
      "extraction_method": "header_parse",
      "id": 843666,
      "is_primary": 0,
      "is_valid": 1,
      "notes": null,
      "rule_name": "header_address_parse",
      "rule_version": "v1",
      "source_area": "to_header",
      "source_index": 0,
      "source_subarea": "address"
    },
    {
      "confidence": "0.9400",
      "entity_type": "email_address",
      "entity_value_normalised": "kirib@hec.co.uk",
      "entity_value_raw": "kirib@hec.co.uk",
      "extraction_method": "regex",
      "id": 843668,
      "is_primary": 0,
      "is_valid": 1,
      "notes": null,
      "rule_name": "header_email_regex",
      "rule_version": "v1",
      "source_area": "to_header",
      "source_index": 0,
      "source_subarea": "regex"
    },
    {
      "confidence": "0.9600",
      "entity_type": "invoice_reference",
      "entity_value_normalised": "1365753",
      "entity_value_raw": "1365753",
      "extraction_method": "regex",
      "id": 843669,
      "is_primary": 1,
      "is_valid": 1,
      "notes": null,
      "rule_name": "invoice_keyword_numeric",
      "rule_version": "v1",
      "source_area": "subject",
      "source_index": 0,
      "source_subarea": "regex"
    },
    {
      "confidence": "0.9300",
      "entity_type": "person_name",
      "entity_value_normalised": "Kurt Santos",
      "entity_value_raw": "Kurt Santos",
      "extraction_method": "header_parse",
      "id": 843664,
      "is_primary": 1,
      "is_valid": 1,
      "notes": null,
      "rule_name": "header_display_person",
      "rule_version": "v1",
      "source_area": "from_header",
      "source_index": 0,
      "source_subarea": "display_name"
    },
    {
      "confidence": "0.8600",
      "entity_type": "person_name",
      "entity_value_normalised": "Kurt Santos",
      "entity_value_raw": "Kurt Santos",
      "extraction_method": "heuristic",
      "id": 843674,
      "is_primary": 0,
      "is_valid": 1,
      "notes": null,
      "rule_name": "signature_person_line",
      "rule_version": "v1",
      "source_area": "signature",
      "source_index": 2,
      "source_subarea": "line"
    },
    {
      "confidence": "0.8600",
      "entity_type": "person_name",
      "entity_value_normalised": "Accounts Administrator",
      "entity_value_raw": "Accounts Administrator",
      "extraction_method": "heuristic",
      "id": 843675,
      "is_primary": 0,
      "is_valid": 1,
      "notes": null,
      "rule_name": "signature_person_line",
      "rule_version": "v1",
      "source_area": "signature",
      "source_index": 3,
      "source_subarea": "line"
    },
    {
      "confidence": "0.8600",
      "entity_type": "person_name",
      "entity_value_normalised": "Kiri Beard",
      "entity_value_raw": "Kiri Beard",
      "extraction_method": "header_parse",
      "id": 843667,
      "is_primary": 0,
      "is_valid": 1,
      "notes": null,
      "rule_name": "header_display_person",
      "rule_version": "v1",
      "source_area": "to_header",
      "source_index": 0,
      "source_subarea": "display_name"
    },
    {
      "confidence": "0.8600",
      "entity_type": "phone_number",
      "entity_value_normalised": "01922712389",
      "entity_value_raw": "01922 712 389",
      "extraction_method": "regex",
      "id": 843670,
      "is_primary": 1,
      "is_valid": 1,
      "notes": null,
      "rule_name": "phone_regex",
      "rule_version": "v1",
      "source_area": "snippet",
      "source_index": 0,
      "source_subarea": "regex"
    },
    {
      "confidence": "0.9500",
      "entity_type": "postcode",
      "entity_value_normalised": "TF7 4PA",
      "entity_value_raw": "TF7 4PA",
      "extraction_method": "regex",
      "id": 843673,
      "is_primary": 1,
      "is_valid": 1,
      "notes": null,
      "rule_name": "uk_postcode_regex",
      "rule_version": "v1",
      "source_area": "signature",
      "source_index": 0,
      "source_subarea": "regex"
    },
    {
      "confidence": "0.9300",
      "entity_type": "url",
      "entity_value_normalised": "www.tardishire.co.uk",
      "entity_value_raw": "www.tardishire.co.uk",
      "extraction_method": "regex",
      "id": 843672,
      "is_primary": 1,
      "is_valid": 1,
      "notes": null,
      "rule_name": "url_regex",
      "rule_version": "v1",
      "source_area": "signature",
      "source_index": 0,
      "source_subarea": "regex"
    }
  ],
  "extracted_entities_json": {
    "counts": {
      "company_name": 0,
      "date": 0,
      "email_address": 3,
      "invoice_reference": 1,
      "job_reference": 0,
      "money_amount": 0,
      "order_reference": 0,
      "person_name": 3,
      "phone_number": 1,
      "po_reference": 0,
      "postcode": 1,
      "quote_reference": 0,
      "url": 1
    },
    "entities": {
      "company_name": [],
      "date": [],
      "email_address": [
        "kurt@tardisenviro.co.uk",
        "kirib@hec.co.uk",
        "kurt.santos@tardisenviro.co.uk"
      ],
      "invoice_reference": [
        "1365753"
      ],
      "job_reference": [],
      "money_amount": [],
      "order_reference": [],
      "person_name": [
        "Kurt Santos",
        "Kiri Beard",
        "Accounts Administrator"
      ],
      "phone_number": [
        "01922712389"
      ],
      "po_reference": [],
      "postcode": [
        "TF7 4PA"
      ],
      "quote_reference": [],
      "url": [
        "www.tardishire.co.uk"
      ]
    },
    "last_processed_at": "2026-05-13T15:38:55Z",
    "primary": {
      "email_address": "kurt@tardisenviro.co.uk",
      "invoice_reference": "1365753",
      "person_name": "Kurt Santos",
      "phone_number": "01922712389",
      "postcode": "TF7 4PA",
      "url": "www.tardishire.co.uk"
    },
    "version": "v1"
  },
  "from_email": "Kurt Santos <Kurt@tardisenviro.co.uk>",
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  "human_notes": null,
  "human_summary": null,
  "human_title": null,
  "id": 79924,
  "in_reply_to": "AM8PR05MB74282989694AE107972C6269FD062@AM8PR05MB7428.eurprd05.prod.outlook.com",
  "internal_classification_source": "default",
  "internal_override": null,
  "is_accounts": true,
  "is_accounts_inbox_recipient": false,
  "is_action_required": false,
  "is_ai": false,
  "is_calls": false,
  "is_closed": false,
  "is_complaint": false,
  "is_duplicate": false,
  "is_escalated": false,
  "is_flagged": false,
  "is_internal": false,
  "is_lead": false,
  "is_newemailaddr": false,
  "is_opportunity": false,
  "is_private": false,
  "is_shared": true,
  "is_shared_inbox_recipient": false,
  "is_spam": false,
  "is_transaction": false,
  "message_id": "CW1P265MB89436BB4B98D0E1CF4437225E0062@CW1P265MB8943.GBRP265.PROD.OUTLOOK.COM",
  "primary_action_case": null,
  "primary_company_href": "",
  "primary_company_name": "",
  "received_at": "Wed, 13 May 2026 15:38:27 GMT",
  "safe_classification_source": "default",
  "snippet": "Hello, Please see attached, Thanks, Kind regards Kurt Santos Accounts Administrator Telephone: 01922 712 389 | Extensio\u2026",
  "source": "Mailcow IMAP",
  "spam_classification_source": "default",
  "status": "new",
  "subject": "RE: Tardis Environmental Invoice 1365753",
  "suggested_company": null,
  "suggested_customerid": null,
  "tags": null,
  "to_email": "Kiri Beard <kirib@hec.co.uk>",
  "type": "inbound"
}