Passing visit to take sample - please check plates and take photos

Detailed: Your routine service for your off-mains drainage system is due in June 2026. This service includes one wastewater engineer attending onsite for up to one hour, along with all travel and mileage costs. If any additional parts or labour are required, these will be discussed and agreed with you onsite before any extra costs are incurred. We will contact you over the coming weeks to arrange a convenient date to ensure your system is serviced on time. If you have preferred dates, please let us know by accepting the quotation and entering your availability. If you have any questions or need further information, please don’t hesitate to contact us on 01773 767612 or via email at enquiries@hec.co.uk. Thank you for your continued custom.

**booked for 20-05-26** Detailed: Your routine service for your off-mains drainage system is due in May 2026. This service includes one wastewater engineer attending onsite for up to one hour, along with all travel and mileage costs. If any additional parts or labour are required, these will be discussed and agreed with you onsite before any extra costs are incurred. If you have any questions or need further information, please don’t hesitate to contact us on 01773 767612 or via email at enquiries@hec.co.uk. Thank you for your continued custom.

Passing visit to drop pump off

Further to the Engineers recent site visit he found that the system requires a new diffuser, please see the quotation below for these works. All works are carried out on a best endeavours basis. All quotes are valid for 14 days. Please see our website for our standard terms and conditions - https://www.mpcservices.co.uk/terms-and-conditions

PO number ADMIN3943. Overnight? 4No Specialist waste water engineers on site for up to 8 hours 2No specialist lifting frames Tanker to empty up to 4000g Extra high pressure jetter on site for up to an hour 2No Replacement bearings 1No Top sprocket 1No Bottom sprocket 1No Drive chain 2No greasomatics 2No grease to bearings adapters Following on from our recent site visit, our engineer has advised that further works are required on your sewage system.

Sample- Influent and effluent sample same as the other fuji's and please ensure the "eel catcher” is checked on the outlet each time - Leave in sample fridge for testing

Fuji sample - Influent and effluent Please take checklist and complete one on each visit - Photo of this must be submitted on each visit Take sample and influent and effluent to be brought back to the Office for testing Please complete the checklist within the kiosk on each visit. A photo of the completed check list must be sent through after each sample visit

Installed by us in 2021, possibly not serviced since. Under a bit of decking but is easily lifted. Your routine service for your off-mains drainage system is due in June 2026. This service includes one wastewater engineer attending onsite for up to one hour, along with all travel and mileage costs. If any additional parts or labour are required, these will be discussed and agreed with you onsite before any extra costs are incurred. We will contact you over the coming weeks to arrange a convenient date to ensure your system is serviced on time. If you have preferred dates, please let us know by accepting the quotation and entering your availability. If you have any questions or need further information, please don’t hesitate to contact us on 01773 767612 or via email at enquiries@hec.co.uk. Thank you for your continued custom.

PO - 4500137942 Following on from our recent site visit, our engineer has advised that further works are required on your sewage system.

Eurotech booked 9am to meet shaun on site following Sam's comp check, obtain condition of tank and sizing. All surface water enters so please see how we can divert this

Invoice #38085 relates to this callout Callout to your off mains drainage system. Includes one hour onsite. Any additional parts or labour required will be agreed with you onsite before any additional costs are incurred.

Lagoon pumping station - failed - quote to repair

ALS Coventry Coventry Laboratory, Torrington Avenue, Coventry, CV4 9UP Gwens Grove Sample

The repairs are temporary and Paul understands that the system does not meet current regs. Separately he would like a survey to provide a quote for a new system. Currently the system is shared and he is wanting to break away and have their own system. Two potential areas for soakaway and he provided the diagram attached. He mentioned that his neighbour will also be wanting one so if you do manage to catch them at the same time, bonus

Original survey photos - https://basecamp.com/1985542/projects/18867090/todos/482660910 Mark went when they first bought the house, we quoted the attached. Done a lot of work to the property and now has a clear of what he is wanting but things have changed. Would like a visit to 'start from scratch'

As per Rob's email

Spoken with Richard (Tim's brother) Had 3 quotes but would like to go with us. No preference on tanks at the minute but depends on extra cost for surface water. House is 400 years old and not on foundations. In winter the house falls to bits and they have to put sand bags by the door to stop flooding. The soakaways cannot take any more surface water. Explained that we can leave the surface water as is and divert the foul but would like to meet to go through this. Richards details - 07460 419292 bensonrich@icloud.com

Survey for new system - tanker booked on same day. Need to produce full report on the condition of the tank too

Your routine service for your off-mains drainage system is due in May 2026. This service includes one wastewater engineer attending onsite for up to one hour, along with all travel and mileage costs. If any additional parts or labour are required, these will be discussed and agreed with you onsite before any extra costs are incurred. We will contact you over the coming weeks to arrange a convenient date to ensure your system is serviced on time. If you have preferred dates, please let us know by accepting the quotation and entering your availability. If you have any questions or need further information, please don’t hesitate to contact us on 01773 767612 or via email at enquiries@hec.co.uk. Thank you for your continued custom.

The tanker company have advised that the media bale has collapsed - please take all details so that Shaun can do a quote

Check Levels - speak with Helen

Detailed: Your routine service for your off-mains drainage system is due in May 2026. Tanker to be booked also - same time as engineer. meeting Eurotech at 8am This service includes one wastewater engineer attending onsite for up to one hour, along with all travel and mileage costs. If any additional parts or labour are required, these will be discussed and agreed with you onsite before any extra costs are incurred. We will contact you over the coming weeks to arrange a convenient date to ensure your system is serviced on time. If you have preferred dates, please let us know by accepting the quotation and entering your availability. If you have any questions or need further information, please don’t hesitate to contact us on 01773 767612 or via email at enquiries@hec.co.uk. Thank you for your continued custom.

Further to your recent enquiry, please see below our quotation for commission and cable extension. - Silver commission Cable extension from panel to tank including;-Cable Junction box-Glands to suit-Float bracket Silver Commission To include up to two hours onsite, including: • Check installation and immediate environment • Equipment operation • Mechanical and electrical functionality • Minor adjustments (subject to written agreement on site) • Equipment List & Condition Report • Commission Certification to validate your warranty

Site - Mendip YMCA ***MUST BE AM*** PO - 7836 Detailed: Standard service to your off mains drainage system. Includes one number wastewater engineer onsite for up to one hour, travel & mileage. Any additional parts or labour required will be agreed with you onsite before any additional costs are incurred.