We did some repairs last year and a tanker company advised that the pump is sitting too low, please check and confirm as part of the service. Your routine service for your off-mains drainage system is due in May 2026 - this is booked in for Wednesday 20th May 2026. This service includes one wastewater engineer attending onsite for up to one hour, along with all travel and mileage costs. If any additional parts or labour are required, these will be discussed and agreed with you onsite before any extra costs are incurred. If you have any questions or need further information, please don’t hesitate to contact us on 01773 767612 or via email at enquiries@hec.co.uk. Thank you for your continued custom.