Calls

Jennifer Parkinson called regarding a septic tank

I tried to transfer the call but there was no answer.

Please could you call back on 07729 602816 at 3:15pm.

Apologies, she disconnected the line before I could take an email address.

Scotty from Hydrotech called to speak to you directly advising that you have called him.

I tried to transfer through, however there was no reply.

He declined a call back advising he will call back in five minutes.

For your reference they called on 07434 677539

A Gentleman called to ask who Esther was at The Haigh Group Ltd.

I advised Esther is an employee and that MPC Services is part of The Haigh Group Ltd.

He advised this is confusing from a customers perspective and that you should state this on emails.

For your reference, the number he called from is 07872 622262.

URGENT

Peter Selencky from Cressbrook Properties called after requesting to bring forward a service on a switch pump.

There is a servicing issue with something outside of the pump in terms of his sewage that needs addressing.

His issue is that he is unable to pay the invoice as his bank is flagging the payment as a scam which it has never done before so he is trying to confirm banking details with yourself.

He has tried several times to call and is unable to get through to anyone and is expecting the service this afternoon.

The reference for this order is: PBL37681

Please could you call back on 07785 500938.

Scotty from Hydrotech called again to place a parts order

Address: 21 Ryland Meadow, Mannings Heath (He did not know the postcode)

Please could you call back on 07434 677539

Email: ddilligaf48@aol.com

Balhar Dhamrait called again to speak with you in regards to the instillation of pumps.

Address: 157 Pastures Hill, Littleover, Derby, DE23 4AZ

He advised that he has been trying to contact your company for 3.4 months.

Please could you call back on 07932 655405.

URGENT

Chris Gilson from Gilson Environmental Services called to order some parts.

Postcode IP20 0EG

I tried to transfer the call but there was no reply.

Please could you call back on 07881 308349

Mick Wooderson from Aquacare Services called to speak with you about parts, he would like price and availability.

He said he is yet to receive a call back from you.

I tried to transfer the call but had no answer on the line.

Please could you call back on 07837 857915 as soon as possible.

Peter Selencky from Cressbrook Properties called as he is looking to confirm the bank details for the payment of an invoice amounting £255.60.

There was no reply on transfer.

Please could you call back on 07785 500938.

Scotty from Hydrotech called to place an order with you, he would like it for tomorrow.

I attempted to transfer the call, however there was no response.

Please could you call back on 07434 677539 as soon as possible.

Nick Davy to speak with you regarding the visit he is due to have on Friday for a repair, he would like confirmation of what time you will be attending.

Postcode: DE6 2DA

I tried to transfer the call however there was no response.

Please could you call back on 07943 786011.

Email: nickdavy07@gmail.com

Transferred Danny

Transferred Annie Tansey

Andrew from BM Pumps Ltd, called in regards to ordering some OG2's.

Postcode: ME5 9PA

I tried to transfer the call.

Please could you call back on 07971 951755.

Peter Selencky from Cressbrook Properties called in regards to his annual service, which he would like to bring forward if possible. He would also like someone to look at a blockage issue.

Address: 14 Eaton Drive, Baslow, Bakewell, DE45 1SE

I attempted to transfer, but the line was unavailable.

Please could you call back on 07785 500938.

Mark Watts from Mark Watts Drainage called to speak with you as he is looking to purchase some pumps and air blowers.

I tried to transfer the call.

Please could you call back on 07990 553747

Chris Deaton called regarding the invoice for a job he did at 14a Doe Quarry Lane, Dinnington, Sheffield, S25 2NN

His email is cdeaton713@gmail.com

Please could you call back on 07729 326300

A Gentleman called to speak with you and advised he will call back later.

For your reference they called from

Please could you call back on 07551 523594

Mark Watts from Mark Watts Drainage called in regards to parts.

Please could you call back on 07990 553747.

Miles called for a lead time on a spacer.

The postcode is CM6 1GF

Upon transfer there was no reply.

He declined a call back and advised he will email.

For your reference the number they called from is 020 3751 4939.

Gary Helliwell called asking if you have a rough idea of the time you will be with them tomorrow.

Ivy Barn, Rowell Lane, Loxley, Sheffield, S6 6SH

They also asked if they can pay cash at the time of the appointment.

They are not sure if the pump is working and wanted to ask if it can be fixed at the time of the appointment if it is proven to be broken.

Please could you call back on 07739 759696, If there is no answer please call his wife Donna 07739 759758.

Betty Colley from SK23 0QR called to pass on a message for Charlie Fenton's boss about his service for her.

She described him as a breath of fresh air and that he was such a bigger help than he needed to be. He was so determined to get the sample even know it was very hard and even made it easier for anyone getting a sample for next time.

I tried to transfer the call however there was no answer.

For your reference the number they called from is 07426 999989.

FAO - Charlie's boss

Betty called to pass feedback on to Charlie's boss.

She advised he had been out today and wanted to praise his work. She said he had a real determination to work and get things done, he's dug out so the pipe is free in case anyone else needs to come, she advised he was extremely pleasant and outstanding.

The line then cut off before I was able to transfer.

For your reference, she called on 07426 999989.

Jeff Gill called.

He said he called yesterday to rearrange an appointment following a no show but no one has come back to him.

Address: Upper Town End Farm, Flush House Lane, Holmbridge, Holmfirth, HD9 2RS

Please could you call back on 07909 668665 as there was no reply upon transfer.

Email: geoffgill@mail.com

Nick Collins from Amos Pumps called.

He advised he is looking for a diaphram/service kit for the Charles Austen ET150 Air Blower.

Address: Amos Pumps (UK) Ltd, Wendron, Helston, TR13 0PY
Email: nickcollins@amospumps.com

Upon transfer there was no reply on the line.

Please could you call him back on 01326 573341 as he advised it is now urgent.

Archel from Nanosoft Financial Solutions called.

She advised she will email.

Transferred Wayne Taylor

Naweed Rashid called to confirm the time of his appointment of Thursday.

Postcode: S26 3XU

Please could you return their call on telephone number 07877 319324.

There was no reply when transferring the call.

Balhar Dhamrait called wanting to speak with you in regards to why it is taking 3 1/2 months for them to receive a quote for the work that they have requested.

He advised you either want the work or you don't but asks for an update.

Address: 157 Pastures Hill, Littleover, Derby, DE23 4AZ

Please could you call back on 07932 655405

Transferred Chris Brook

Karen from Approved Business called wishing to speak with you in regards to an outstanding invoice.

I tried to transfer the call but there was no reply.

Please could you call back on 01474 359527.

Lee Parks from Kvar Engineering called to speak to you in regards to chasing up an invoice.

Invoice Number: 101555

Email: lee@kvar.co.uk

He said he has spoken to you previously in regards to this, but it is still outstanding and he is getting chased by the MD.

I advised you were out on site.

Please could you call back on 07808 139007

Transferred Charles Daly

Clive from Amprious Living called wishing to spak to someone in regards to Ponders Bridge Peterborough.

Please could you call back on 07796 906364.

Apologies, I was unsure where to direct this.

John Lund called to book a service to empty his sewage treatment plant.

The address is Bent Cottage, Sutton Road, Church Broughton, Derby, DE65 5DB

His email is jon.lund@nottingham .ac.uk

Please could you call back on 07557 442948.

Matthew Burton called to return a missed call from you.

Please could you call back on 07854 478276. He also supplied the email address mrmjburton@gmail.com

I tried to transfer the call, however it went to voicemail.

Chris Deaton called in regards to a replacement receipt for a payment made for an inspection.

I tried to transfer the call, but there was no response.

Please could you call back on 07729 326300.

Helen Wathall called to speak with you again about the tank that requires a service.

She advised that she cannot authorise this as she does not own the site.

Please could you call back on 07976 800373

Upon transfer there was no response.

Helen Fossil called regarding a message you left her about a tank which needs servicing however, the site you called about she no longer owns.

I tried to transfer the call however there was no answer.

Please could you call back on 07976 800373.

Apologies I was unable to obtain a email address.

Transferred Nina Taylor

Transferred Steven Plant

Angus Ponsford called regarding a septic tank that needs replacing with a sewage system.

Postcode - S18 7WD

I tried to transfer the call but there was no answer.

Please could you call back on 07796 155329.

Andy Edwards called to speak with someone regarding the compliance of a domestic septic tank.

The address is Whitehaven, Leek Road, Longsdon, Stoke-on-Trent, ST9 9QF.

I tried to transfer the call however there was no response.

Please could you call back on 07463710966.

Transferred Stuart Hooton

Roy Wheeler from Wheeler's Services called to discuss purchasing some filters.

I tried to transfer the call, but there was no reply.

Please could you call back on 01923 261925.

Steven Plant called to speak with you again

Address: 2 The Stables, Hansletts Farm, Well Lane, Ospringe, Faversham, ME13 0SD

His conveyancer is chasing him so its urgent.

Please could you call back on 07484 547722

Jeff Gill called regarding an appointment scheduled for today, at around 12pm.

He wondered if you can provide him with an ETA, as he advised he has other arrangements later today.

Address: Upper Town End Farm, Flush House Lane, Holmbridge, Holmfirth, HD9 2RS

I tried to transfer but there was no reply.

Please could you call back on 07909 668665.

Vivien Taylor called to confirm when the de sludge is booked on her septic tank.

Her address is Underleigh House, Lose Hill Lane, Hope, Hope Valley, S33 6AF.

Upon transfer Carly advised it is booked for this Wednesday the 22nd, I relayed this to her.

Tom called

SALES CALL. I advised we do not accept introductory calls.

Annie Tansey called to speak with you in regard to the estimate you have sent her.

She would like to book this in.

Postcode: CA11 0LS

I tried to transfer the call.

Please could you call back on 07973 538437 or reply to the email.