Calls

Ian Clarke from LE12 6UX called regarding an error message on his system which was serviced recently.

Upon transfer, there was no reply on the line.

Please could you call back on 07970 914196.

Mrs Madigan from NG23 5HP called to return a missed call from Carly.

Caller disconnected whilst attempting to transfer.

The caller had called in from 07914 350253.

Mrs Madigan called as she is trying to book a service.

She has spoken to a few people and was told that someone would be in touch today to confirm a date and time, but she has not heard from anyone.

Post code : NG23 5HP

She confirmed that the phone line issue had been mentioned to her and said that it is likely an issue with their signal.

I tried to transfer the call but there was no reply.

Please could you call back on 07914 350253.

Due to the issues with reaching her I obtain the email address : angie.madigan@hotmail.co.uk

Fran Joel called returning a missed call after she called to speak with the
account manager for the property 2 Holme Farm Cottage, Stubbs Walden, Doncaster, DN6 9BU.

Apologies, I was unsure where to direct the call.

Please could you call back on 07989 777914.

Kerry Wells called to speak with you regarding your email.

Upon transfer, the line went to voicemail.

Please could you call back on 07771 728339.

James Guthrie from Huws Gray called to query an invoice he's received from you.

Site: Huws Gray Ltd, Bray House, Breakspear Road, Ruislip, HA4 7SN

He does not have a septic tank on site and was not expecting the invoice.

I tried to transfer the call, but there was no response.

Please could you call back on 01895 672822.

Justin from Terror Rock called as he his outside with the samples he promised you on his last visit.

Apologies upon transfer the line disconnected.

Please could you call back on 07365 358663.

Ken Hagar called, he would like to book in for a service which is due May/June. He would like on a Monday or Tuesday if possible.

Address: Woodview Barn, Chawley Lane, Cumnor, Oxford, OX2 9PX

Please could you call back on 07772 490083

Ella Gowing from United Utilities called regarding a quote you sent.

She advised she had a query about this.

I did not attempt to transfer the call as you were showing as on site.

Please could you call back on 07733 043571

William Maycock called to speak to yourself in regards to sanitary advice.

He advised he isn't calling from a company.

Please could you call back on 07855 452577.

Transferred David Crick

Jo from Barclays Banks in Hereford called to discuss Hague Environmental and a status enquiry request from back in February.

She said Ruby had a link to this previously so a colleague to her would be great.

Please could you call back on 0330 1524222.

David Crick from DAC called to speak with you directly.

He assured that you will know what the call is regarding.

I tried to transfer the call but reached your voicemail.

Please could you call back on 07766 017525.

Liam Saunders from Drain Gain called to speak with someone regarding parts.

I tried to transfer the call however there was no answer on this line or Michael's direct line.

He mentioned he called earlier this morning and requested a call back from Michael but has not heard back yet.

Please could you call back on 01235 390390.

Transferred Sam

Transferred Martin

Transferred Ruth Warrington

URGENT

Toni Miller from Alpharod SN12 6TR called to order LA60B and LA80B advising they are required urgently.

I tried to transfer the call but there was no answer.

Please could you call back on 01249 448345

Email: office@alpharod.co.uk

David from Green Power called as he is doing a collection for yourselves but the electric gate is locked.

Please could you call back on 07855 029773.

Amanda Naylor called to follow up on her last call about a unit at BD12 8EW and further information she has for you.

There was no reply on transfer.

Please could you call back on 07979 930644.

Vivien Taylor called in regards to an email she she has received from Haigh Environmental about a payment she owes. However she paid it on the 9th April.

Account number on the letter 9698432

Previous invoices 37486 and 37553.

I tried to transfer, however there was no answer.

Please could you call back on 07852 863999

Wayne Mail from WPH Group called asking to speak with you directly.

I tried to transfer the call but had no reply.

Please could you call back on 07514 661688

They did not provide any further details.

Tracey from Galliard Constructions called to speak with you as they are looking for a full VAT invoice for ST11079875-37316.

There was no reply on transfer.

Please email on accounts@galliardhomes.com

Chris Gilson from Gilson Environmental Services called to order parts. He needs 8 standard grease manics, 4 chain drives and a application brush.

He has tried to call a few times for the last few weeks however is not getting a response and needs his order dispatching today.

Apologies he did not leave a post code.

Please could you call back on 07881 308349.

Diane Barker called to find out what time the engineers will arrive for her tank service.

She was advised that they would arrive at 10:00am, but nobody has turned up.

Address: 11, Moss Colliery Road, Clifton, Swinton, Manchester, M27 6LH

Please could you call back on 07749 735892.

Liam Saunders from Drain Gain called to speak with you regarding a parts order.

He advised that he is wanting to know how much they paid for this.

I tried to transfer the call but reached your voicemail.

Please could you call back on 01235 390390.

Andrew from BM Pumps Ltd, ME5 9PA called to ask if you have a JDK100 in stock.

Postcode: ME5 9PA

I tried to transfer the call but there was no reply.

Please could you call back on 07971 951755.

Brian Lund called as the new bearing has come loose on the septic tank.

Postcode - HX7 7AX

I tried to transfer the call but had no answer on the line.

Please could you call his son Richard on 07535 571303, as Brian goes away.

Alderson called to book a service. He has spoken to Carly last week, but hasn't heard anything since.

He would like to start a service plan.

Please could you call back on 07860 423000.

I tried to transfer the call, but there was no answer.

Chris Brook from S65 4PA called to ask for a quote for a service.

He would also like to know the procedure for de-sludging.

I tried to transfer the call however there was no answer.

Email: brookchris@talk21.com

Please could you call back on 07985 902346.

Andrew Priddis called as he is awaiting someone to attend and complete a service.

As yet, no-one has attended.

Upon transfer there was no reply.

The property postcode is OX20 1LE.

Please could you call him back on 07825 794470.

Transferred Anne Ponsford

Silent Call called

WRONG NUMBER: I advised an incorrect number has been dialled.

Transferred Mrs Torrington

Chris Ioannides called to speak with you to ask if he can pay the engineer that is there now.

I tried to transfer the call but had no answer on the line.

Please could you call back on 07931 949999 as soon as possible.

Transferred Joe Chambers

Nigel Cornelius called to book in for a service.

The address is The Old Cowshed, Swanbach Grange, Green Lane, Audlem, Crewe, CW3 0ET.

I tried to transfer the call however there was no response.

Please could you call back on 07970 651977.

Apologies I was unable to obtain an email address.

James Allen from EH Group called

SALES CALL. I advised we do not accept introductory calls.

FAO James Lee

Chris from HMRC VAT called to speak with you as the administrator dealing with Hague Environmental.

I advised him that the company provides septic tank and sewage treatment systems.

He advised that the details he had been provided were for your company with the same name address and telephone number.

He will be sending details via post again and suggested that you call the VAT department of HMRC.

Alex Addison from LE65 2US called to speak with you about a job she had just been discussing with someone.

There was no reply on transfer.

She declined the offer of a call back.

Mrs Madigan called in regards to a text that she had received in relation to a service a bio digester.

Her postcode is NG23 5HP

Please could you call back on 07914 350253.

I tried to transfer the call, however there was no reply.

Repeat caller

Lee Parks from Kvar Engineering called regarding an invoice he is chasing payment from January 2025.

The purchase number is 71250

The invoice number is 101555

Please could you call back on 07808 139007.

His email is lee@kvar.co.uk

I tried to transfer however there was no answer.

Richard Clayton called as he has a blocked drain in the sewage system.

His postcode is DE4 4PX

Upon transfer there was no reply.

Please could you call back on 07990 523635.

Steve from Bow Disbrution called as delivering one pallet and unable to find you on Lower Mantle Close.

Please could you call back on 07484 508075

Upon transfer there was no reply on the line.

Andrew Thomas called.

He paid a £50 deposit for some work and wants to check if it has been received.

Postcode: DE4 5DJ

No answer on transfer.

Could you please call him back on 07706 142456.

Stephen Russell from L39 8RJ called regarding the team due there to replace a pump for him.

He received a call from you last night that you were unsure if you would make it so he is wondering when you may be able to.

Please could you call back on 07903 205390.

Transferred Andrew Priddis

Chris from HMRC VAT called to speak with a James Lee from Haigh regarding VAT and a form they have received.

He advised the number he had dialled to reach MPC was the number James had left on the form.

He declined the offer of a call back and will call again.

Apologies, we do not hold contact details for this employee.

Chris from HMRC called but the line disconnected.

Ella Coathup from Barbour ABI called to speak to you and said that it was following on from the email she has sent you.

Please could you call back on 0151 353 3605.

Could you please advise if this is an unwanted sales call?