Calls

Andy Wright called again.

They called to discuss an installation at Lane End Barn. They would like to know the difference is between the gold star and the standard maintenance agreement.

Email: simonandrew.wright@btinternet.com

Please could you call back on 07795 244130.

Peter Turner from Houghwood Golf called to discuss his service.

I advised the office opened at 8.30am.

Post code - WA11 8RL

Please could you call back on 01744 894754

Avril from EDF Energy called regarding bill incentives.

I advised her to email.

URGENT

Jane Thomas called as they were meant to have someone come to fix their tank today. No one has arrived yet and she's concerned as it's getting late.

Address: Coppice Cottage, Back Lane, Sutton-on-the-Hill, Ashbourne, DE6 5JL

Please could you call back on 07815 627123,

I tried to transfer the call, but there was no answer.

Anoop from Dove House called to query a balance on an invoice. He advised they have been charged more than usual.

Postcode: DE65GX

Invoice number: 33339

I tried to transfer the call, but there was no response.

Please could you call back on 07395 231110

Liam from Travis Perkins called to confirm your postcode for a delivery.

I confirmed this.

Samantha Perona called and advised they had a survey a few weeks ago but has not received the report or an invoice.

She would like to chase this up if possible.

She is also looking for a second opinion on their tank if possible.

I tried to transfer the call however there was no answer.

Property purchase postcode: WA4 4HW

Please could you call back on 07841 342904.

Martin Cox from WR10 3DA called to speak with you about the jet washing of a drain.

I tried to transfer the call but there was no answer.

His email is coxterry2009@outlook.com

Please could you call back on 07917 444743 tomorrow morning if possible.

Peter Turner from Houghwood golf called to arrange a service.

The postcode is WA118RL

Upon transfer the line disconnected

For your reference the number they called from is 01744 894754

Chris Deaton called on recommendation for a friend.

Their house will soon become a rental but they have major issues with the tank.

Postcode S25 2NN

The electrical side and the pump need replacing and a service plan is required urgently.
It also provides waste management for the neighbouring property.

There was no answer when I attempted to transfer the call.

Please could you call back on 07729 326300 or email him to cdeaton713@gmail.com

Transferred Lyndsey Truman

Transferred Alex Bishop

Patricia Holliday called is returning your call about booking her in for a service tomorrow.

She wished to let you know that is fine with her, she did not wish to be transferred she would just like to accept the appointment.

The address is Fordside, The Moor, Dale Abbey, Ilkeston, DE7 4PL.

For your reference she called from 07970 352260.

Brian Russell called for you regarding your text message.

Please could you call back on 07917 700401.

I tried to transfer the call, no reply.

Transferred Matthew Brace

Louise from Beyondly called wanting to speak with you. She did not give any further information and stated she would email you.

For your reference the number they called from is 01756 664092.

Angela Canning-Jones called to speak with you on behalf of her mother Eileen.

They are waiting for a refund of £600 for some drain work, and she is wondering if there is an update on when they will receive it.

Postcode: S81 8DA

I attempted to transfer the call, however there was no response.

She advised this has been ongoing since February, she asked if you could email her about this.

Email: moonstoneanji@hotmail.co.uk

For your reference, the number she called from is 07866 136930.

Marlon Butcher from TN25 4AD called to speak with someone as he needs someone to come out to attend the site.

He said someone came out to empty the tank but this is not what is required.

I tried to transfer the call but there was no answer.

Please could you call back on 07557 783033

Transferred Simon Morris

Lee James from Higg Accounts called for you regarding the refund request

He shall email you.

Transferred Ravi Karia

Stephen Russell from L39 8RJ called again regarding a maintenance contract that has got a issue.

I tried to transfer the call, but there was no response.


Email: therussells2k8@gmail.com

Please could you call back on 07903 205390.

Andy Wright called to speak to you about the installation at this address, but I wasn't able to obtain a reply when I transferred the call.

Andy said that wanted to discuss a service plan for the installation.

Address Lane End Barn, Pentrich Lane End, Ripley, DE5 3RH

Email address - simonandrew.wright@btinternet.com

Please could you call back on 07795 244130.

Sarah Hindmarsh called to enquire an approximate time that the time will be with her tomorrow for the septic tank emptying.

Postcode: DE55 6EW

I tried to transfer the call but there was no answer.

Please could you call back on 07749 118655.

Sarah from Hastoe Housing called for discuss the issues with Orchard Lane.

She'll call later.

I tried to transfer the call, no reply.

A Lady called asking where the pople are that is doing her inspection.

Whilst on the line they arrived.

Darren Brown from Dove House Care Home called again.

He advised that he left messages last week but hasn't had a call back.

They need a desludge of their macerator at Dove House Residential Home, Draycott-in-the-Clay, Ashbourne, DE6 5GX.

Please could you call him back on 07973 530105 or email when you are going to visit as they will need to move cars to allow access.

Martin Cox from Wr10 3da called to speak with you regarding the old police station.

Can you please return the call on telephone number 07917 444743.

URGENT

Marlon Butcher called again as his system is over flowing and backing up into his toilet.

He said someone came out and said his tank is already empty, however, this is not what he requested. He said the pipes need jetting through.

Postcode - TN25 4AD.

I tried to transfer the call, but it went to voice mail.

Please could you call back on 07557 783033.

Marlon Butcher called to return a missed call.

He said it is about the septic tank, it is jammed.

Postcode: TN25 4AD

Please could you call back on 07557 783033.

URGENT

Karen from Hastoe Housing called regarding the call out they have sent through to you.

Postcode: TN25 4AD - 2 Orchard Lane

Job reference: 251332

She just wanted to confirm you have received the work order as the toilet is backed up and overflowing. She said it is an urgent call out.

I tried to transfer the call but I wasn't able to reach you.

The name of the resident is Mr Butcher and his number is 07557 783033.

Mike Swell-Durney from Peak District Accommodation called to confirm a quote that he was provided for the installation of a tank.

Postcode: DE6 1NH.

I tried to transfer the call, however there was no answer.

He provided the quote code 09413.

Please could you call back on 07831 332076.

Transferred Ben Stevenson

Transferred Gary Helliwell

Transferred Leo Nilla

Hazel Hyrst, Old Hillcliff Lane, Hillcliff Lane, Turnditch, Belper, DE56 2EA

Liam from Lyrico called to introduce their services.

I advised him to email enquiries@mpcservices.co.uk

Kelvin from Smart Source called.

Provided the email address.

Ben Stevenson from CSG called to speak with you.

He advised he sent you a quote yesterday, and is just following up from this.

I tried to transfer but there was no reply.

He will try calling later today, and said he will email you.

Transferred Sian

Transferred Carl Dixon

Zack from FCI London called

SALES CALL. I advised we do not accept introductory calls.

Phil Atkins from Aqua Rod called wanting to speak with you in regards to some help on the Charles Austin EC80 blower that he needs help with.

I tried to transfer the call but there was no response.

Please could you call back before 12:30 on 07903 818619

Email: aquapro004@gmail.com

Annette Ager called to speak to yourself in regards to a booking.

I tried to transfer the call, however there was no answer.

Please could you call back on 07598 804705.

FAO Joe

John Windram from Riverview Caravan Site called to speak to you.

He thinks that you have their pump.

He also is waiting on an invoice from you so that they can make a payment.

Postcode NN7 1NH

email address ranksborough@aol.com

I tried to transfer the call but there was no reply.

Please could you call back on 07707 339987

Apologies, Moneypenny do not hold contact details for this employee.

Transferred Dylan

Transferred Simon Cubbage

Scott Taylor from Euro Tech called regarding the customer at the below address.

Site: 23A Lower Mantle Close, Bridge Street, Clay Cross, Chesterfield, S45 9NY

The custoemr has ordered 1,000 gallons for their empty tank, but is going to call in to you to change this. - Scott asked if you could please call him when this happens so he can stand the tank.

Email Address: scott.taylor@eurotechenvironmental.com

Please could you call back on 01636 611776.

This was a Silent Call

Transferred David Gould