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2026-05-06 14:38:24
#496218
SILENT CALLJo JenningsDocal Ltd07877334770
This was a Silent Call
2026-05-06 14:35:23
#496217
Helen DaviesJo JenningsDocal Ltd07877334770Transferred
Transferred Jo Jennings
2026-05-06 13:43:08
#496136
Esther SissonsMr Joshi01235770245Transferred
Transferred Mr Joshi
2026-05-06 13:40:04
#496135
SERVICENicola BancroftSK17 0HP07767252594Email
Nicola Bancroft called to book a standard service.

Postcode: SK17 0HP

Email: njcb14@aol.com

I tried to transfer the call, but there was no response when inputting the extension.

Please could you call back on 07767 252594.
2026-05-06 13:30:35
#496134
SERVICEIesha PingCambridge Ice Arena07404097890Email
Iesha Ping from Cambridge Ice Arena called to arrange a booking for their tank to be emptied.

She mentioned they have made a payment and she wants to check you have received this.

Postcode: CB5 8AA

I tried to transfer the call but there was no answer.

Please could you call back on 07404 097890.
2026-05-06 13:26:09
#496133
SERVICEKalpesh Solanki07737652547Email
Kalpesh Solanki called in regards to his septic tank needing a service.

Address: Whinfield Cottage, Cow Hill, Haighton, Preston, PR2 5SH

I tried to transfer the call, but there was no response.

Please could you call back on 07737 652547
2026-05-06 13:04:27
#496060
SPARE PARTSWill GraysonHolderness Country Park07754835648Email
Will Grayson from Holderness Country Park called to order some diaphragm service kits.

His postcode is: HU12 0JF.

Email: willhcp@gmail.com

I tried to transfer the call but received no response.

Please could you call back on 07754 835648.
2026-05-06 12:31:07
#496059
Michael JohnstoneJeff CoxWaterco07907062009Email
Jeff Cox from Waterco called to speak to you.

He is looking to discuss some spare parts with you.

I tried to transfer the call but there was no reply.

Please could you call back on 07907 062009
2026-05-06 12:15:28
#496058
SERVICEJames Voce07737263485Email
James Voce called as he said they had their tank emptied yesterday and he wanted to get the report of what observations were made.

Postcode: DE4 2LJ

I tried to transfer the call but I wasn't able to reach you.

Please could you call back on 07737 263485.
2026-05-06 11:32:30
#495991
Michael JohnstoneSamDirect Pumps and Tanks01159444474Email
Sam from Direct Pumps and Tanks called as he has a question regarding the order you have sent them.

He will email directly.

For your reference they called from 0115 9 444474.

I tried to transfer the call but received no answer.
2026-05-06 11:29:16
#495990
Sophie McNaughtonPaulAmplius07971546300Email
Paul from Amplius called to speak with you.

Upon transfer, I was asked to take a message.

Please could you call back on 07971 546300.
2026-05-06 11:04:22
#495927
SERVICEPatrick TurnerCorby Primary Academy07502284692Email
Patrick Turner from Corby Primary Academy called to arrange a service and costing.

Address: Corby Primary Academy, Butland Road, Corby, NN18 8QA

I tried to transfer his call but there was no reply.

Please could you call back as soon as possible on 07502 284692.

Email: pturner@corbyprimaryacademy.org

He said that he also sent an email about a week ago but he hasn't had a reply.
2026-05-06 10:47:42
#495926
SERVICEJo Stanhope07710025101Email
Jo Stanhope called and advised that they have an appointment for 4pm today.

She stated that her husband has had to go to hospital, so she would like to know if you are able to attend the property any earlier today.

The postcode is LE16 8YW.

I tried to transfer the call, but there was no reply.

Please could you call back on 07710 025101.
2026-05-06 10:46:11
#495925
Carly Krupiak Paul KentMB Drainage07919500408Email
Paul Kent from MB Drainage called to speak to you about a job.

Email: mbdrainageltd@yahoo.com

Please could you call back on 07919 500408.
2026-05-06 10:32:00
#495924
COLD CALLS 1JoePump Technical Services01322357080
Joe from Pump Technical Services called to speak to you.

He will email.
2026-05-06 10:02:20
#495869
SERVICEMrs Hanlon01386247665Email
Mrs Hanlon called as they are having an issues with their marsh pump chamber.

She advised this is urgent.

Upon transfer there was no reply.

Postcode: WR11 4NS

Please could you call back on 01386 247665
2026-05-05 16:27:29
#494909
SPARE PARTSDan PalmerDan Palmer Drainage07825757896Email
Dan Palmer from Dan Palmer Drainage called as he purchased a pump from you about a year ago and would like to know if it was a KSB 601 or 501

The postcode would of been SO20 6LS.

Please could you call back on 07825 757896

Upon transfer there was no reply on the line.
2026-05-05 16:26:52
#494908
SERVICETracy McDonald07976562330Email
Tracy McDonald called regarding the service they had on the 24th March. She advised that since then a red light has appeared. She mentioned the light usually comes on when it needs emptying, but that has been done.

Address: Heatley Lane Farmhouse, Heatley, Abbots Bromley, Rugeley, WS15 3EW

I attempted to transfer, but the line was unavailable.

Please could you call back on 07976 562330.
2026-05-05 16:22:57
#494907
SERVICEJoe Kemish01636816972Transferred
Transferred Joe Kemish
2026-05-05 15:20:37
#494850
SERVICEIesha PingCambridge Ice Arena07404097890Email
Iesha Ping from Cambridge Ice Arena called in regards to their septic tank.

She stated they were unable to get a call out due to overdue invoices however their accounts team are sorting it.

They are in desperate need for someone to empty the tank as it is backing up into the building now.

Address: Cambridge Ice Arena, Newmarket Road, Teversham, Cambridge, CB5 8AA

I tried to transfer the call, but there was no response.

Please could you call back on 07404 097890.
2026-05-05 15:14:57
#494849
SERVICESarahHastoe Housing Association03001232250Email
Sarah from Hastoe Housing Association called regarding a property where sewage is backing up into their garden again.

She said that she has called regarding this before and you have had to attend the property and she needs an update.

Postcode: TN25 4AD

I tried to transfer the call but there was no answer.

She asked that you shut the work order down on the portal if it has been dealt with.

Please could you call back on 0300 1232250.
2026-05-05 15:12:30
#494848
Michael JohnstoneDan PalmerDan Palmer Drainage07825757896Email
Dan Palmer from Dan Palmer Drainage called to speak with you in relation to a quote he has received from you.

He would like to order the parts.

I attempted to transfer the call, however there was no response.

Please could you call back on 07825 757896.
2026-05-05 14:31:22
#494797
SERVICEMatt Clarke07515067698Email
Matt Clarke called to speak with you regarding the work your engineers are currently completing on his tank.

He would like to confirm that the tank is also going to be jetted and emptied as planned.

Postcode: DE65 5SR.

I tried to transfer the call, however there was no answer.

Please could you call back on 07515 067698.
2026-05-05 14:15:20
#494796
Michael JohnstoneMick WoodersonAquacare Services07837857915Email
Mick Wooderson from Aquacare Services called to speak with you in regards to a quote for the part and delivery of 2 pretrial drive wheels for a F1 disc.

Email: info@aquacareservices.co.uk

Please could you call back on 07837 857915.
2026-05-05 13:36:48
#494749
Michael JohnstonePeter WilsonWilson and Sons07498479866Email
Peter Wilson from Wilson and Sons called in regards to a quote for the pumping station.

I tried to transfer, however there was no answer.

Please could you call back on 07498 479866

He advised that you have his email address.
2026-05-05 13:27:24
#494748
SPARE PARTSJeff CoxWaterco07907062009Email
Jeff Cox from Waterco called to speak with you to place an order for delivery tomorrow.

There was no reply on transfer.

Please could you call back on 07907 062009.
2026-05-05 12:20:58
#494705
SPARE PARTSMark WattsMark Watts Drainage07990553747Email
Mark Watts from Mark Watts Drainage called to speak with you

Postcode: BN27 3SS

Please could you call back on 07990 553747, he was on a very poor line and I was unable to take further details.

I’ve tried to transfer the call however there was no reply from your line.
2026-05-05 12:17:27
#494704
Michael JohnstoneHelen WilsonTony Wilson Septic Tanks07713312579
Helen Wilson from Tony Wilson Septic Tanks called price.

She stated she would email you.
2026-05-05 11:46:50
#494665
Esther SissonsNqobileComply Works Veriforce for Cocoa Cola Wakefield02038853575Transferred
Transferred Nqobile
2026-05-05 11:41:11
#494664
SERVICEDanEurotech07871055218Email
Dan from Eurotech called.

He is at Daisy Cottage currently, where they have removed 1000 Gallons so far. He advised there is more and he wondered what to do.

I tried to transfer but there was no reply.

Please could you call back on 07871 055218.
2026-05-05 11:33:11
#494663
Sophie McNaughtonConnorTravis Perkins Milton Keynes01908456500Transferred
Transferred Connor
2026-05-05 11:31:57
#494662
Kiri BeardDanny SwinscoEuro Tech01636611776Email
Danny Swinsco from Euro Tech called to speak with you in regards to Daisy Cottage.

Please could you call back on 01636 611776.
2026-05-05 11:25:43
#494661
SERVICEJohn StanhopeLE16 8YW07764776669Email
John Stanhope called again.

He advised that they are having an issue with their septic tank and pump and it is now getting very full.

Postcode: LE16 8YW

I tried to transfer the call, but there was no response.

Please could you call back on 07764 776669.
2026-05-05 11:08:26
#494632
SERVICENicolai SchwabOX2 9BG07811121300Email
Nicolai Schwab called to book in a Service for their Treatment Plant.

Postcode: OX2 9BG

I tried to transfer but there was no reply.

Please could you call back on 07811 121300.
2026-05-05 11:00:47
#494631
INSTALLATIONSMark AdamsThe National Horse Racing College - DN11 0HN01302861000Email
Mark Adams from The National Horse Racing College - DN11 0HN called to speak with someone in relation to a quote he would like for a new system.

I tried to transfer the call however there was no answer.

Please could you call back on 01302 861000 and ask for him.
2026-05-05 10:25:06
#494630
Helen DaviesMr Bowmer07831338874Email
Mr Bowmer called looking to ask if he can pay his invoice by credit card.

The invoice number is 37821.

I tried to transfer the call, however there was no answer.

Please could you call back on 07831 338874.
2026-05-05 10:12:42
#494629
SERVICEPaul Dolling46 Marsh View, Eckington, Sheffield, S21 4EL01246433512Transferred
Transferred Paul Dolling
2026-05-05 09:53:06
#494608
INSTALLATIONSChris Walton07793401922Email
Chris Walton called.

He purchased a JDK150 C Pump from you in the past and is now looking for a replacement please.

I tried to transfer his call put there was no reply.

Postcode: DL2 1DS

Please could you call back on 07793 401922 as soon as possible as he needs an urgent price and delivery estimate.

Email: chriswalton884@gmail.com
2026-05-05 09:33:54
#494607
SERVICEAndrew Caldera07949492989Email
Andrew Caldera called to speak with someone to see if the engineer is going to visit today or if it will be on Friday.

Postcode: NG125JH

I tried to transfer the call however I had no response on the line.

Please could you call back on 07949 492989.
2026-05-05 09:17:07
#494606
SERVICEPeter Ridley07563739777Email
Peter Ridley called

He would like to arrange a service for his system.

The caller is frustrated that he has to reach out to you every year to arrange the service.

Postcode: PE7 2ED

I tried to transfer the call.

Please could you call back on 07563 739777.
2026-05-05 08:59:13
#494591
Esther SissonsVineet Joshi07914395997Email
Vineet Joshi called they have purchased a house and you serviced the sewage system previously.

He advised the old owner has fowarded him an email from yourself advising the service is due.

Postcode: OX13 5QL

Email: v.joshi2@nhs.net

Please could you call back on 07914 395997, please can you leave a voicemail if he is unable to answer.
2026-05-05 08:57:06
#494590
SERVICEJohn StanhopeLE16 8YW07764776669Email
John Stanhope called

He advised that they are having an issue with their septic tank and pump

Postcode: LE16 8YW

I tried to transfer the call.

Please could you call back on 07764 776669
2026-05-04 18:03:27
#494426
EVENING DIARYHafsahHastoe Housing03330349932
Hafsah from Hastoe Housing called to book a job as the drain is overflowing with raw sewage at 26 Perryfields, Braintree, CM7 1FW.

The tenant is Miss Edwards, please contact her on 07817 153712.
2026-05-04 14:51:10
#494395
BANK HOLIDAYMonicaThe National Trust01733794015
Monica from The National Trust called.

She will call another contractor as I was unable to get through on transfer
2026-05-04 14:29:48
#494394
BANK HOLIDAYLucyHastoe Housing03330349932Email
Lucy from Hastoe Housing called saying the customer by the name of Edwards from CM7 1FW had sewage pouring outside their property.

Apologies, I did not try to transfer, but if you can call her back on 0333 3239932.
2026-05-04 14:25:36
#494393
SILENT CALL03330349932
This was a Silent Call
2026-05-04 13:24:14
#494388
SERVICETerry BedfordPO22 0BU01243553817Email
Terry Bedford from PO22 0BU called about booking a service.

He had a message advising him to call to book it in.

Please could you call back on 01243 553817
2026-05-03 19:46:08
#494342
SUNDAY DIARYEdward Fowler07947365030
Edward Fowler called concerning the system that is installed for

1-4 Southdown Court, St. Leonards Road, Winchester, SO23 0QX

He stated that there is an alarm sounding for 1 & 3.

Please could you call back on 07947 365030.
2026-05-02 10:06:01
#493635
SATURDAY DIARYMrs Hanlon01386247665
Mrs Hanlon called as their pump chamber is tipping to the side and they wondering what they can do to stop this urgently.

Upon transfer there was no reply.

The postcode is WR114NS

Please could you call back on 01386 247665
2026-05-01 17:15:03
#492618
EVENING DIARYMatthew Clarke07515067698
Matthew Clarke called

He advised his plant has broken down, he had a loss of rotation warning and the vale is not spinning

Postcode: DE65 5SR

I tried to transfer the call

Please could you call back on 07515 067698.