Calls

Matthew Smith from Lovibond called to speak with you.

He is returning a missed call.

Please could you call back on 07899 982595.

Transferred Sarah Burton

Transferred Elaine Hodginson

Transferred Steven Alton

Transferred Steven Alton

Transferred David Gough

Steven Alton called again to arrange a service.

He advised that the service breaker is tripping so he believes that he needs a new pump.

His address is Alley Cottage, Snelston, Ashbourne, DE6 2GP.

He would like to book in as soon as possible.

Please could you call back on 07980 904303.

Steven Alton called
Alley Cottage, Snelston, Ashbourne, DE6 2GP.
He was on a poor line and disconnected the call without giving further details
For your reference he called on 07980 904303

Transferred David Gough

Transferred Jane Kott

Transferred Jane Kott

Transferred Kim Lucas

Transferred Tony Wilson

Jane Cox called to query if you have an ETA for a member of the team.

She stated they are coming to install a new Pump. She also queried you knew who was coming out to fit this.

Postcode: HR2 9BS

I tried to transfer but there was no reply.

Please could you call back on 07484 177583.

URGENT

Amanda St John Cooper called as her septic tank is over flowing at Hundley House, Hundley Way, Charlbury, Chipping Norton, OX7 3QY and she urgently needs this emptying.

Please could you call back on 07966 311774 when the office is open.

This was a Silent Call

Steven Alton called to arrange a service.

He advised that the service breaker is tripping so he believes that he needs a new pump.

His address is Alley Cottage, Snelston, Ashbourne, DE6 2GP.

He would like to book in as soon as possible as he is concerned that this will start overflowing.

I advised that the office is closed.

Please could you call back on 07980 904303.

Daniel Lewis called

He would like to have the drains inspected in a property he is considering purchasing.

Postcode: DE22 3FW

Please could you call back on 07988 419501

John Davies called regarding their tank which he has turned off due to it making a banging noise and juddering on the macerating wheel.

Postcode: B46 2NU

He wants to arrange for someone to come out and take a look at it and make sure all is working normally.

Please could you call back on 07779 912950

Michael Bennett called to book a service.

He mentioned hey used to contract with you but due to Covid they have not used you. He would also like to discuss a new 3 year contract.

Email address: mikepibennett@gmail.com

Postcode: S18 1UQ

Reference: B1195/HG

Please could you call back Monday afternoon on 01246 418134 or 07947 064426.

FAO Sophie McNaughton

Kim Lucas from Willow Cottages called to clarify some details on a quote she has received from you.

Postcode: CW11 1SB

Please could you call back on 07718 539678.

Transferred Zoe Hayford

Transferred Jerry

Sue Hicks called wanting to speak with someone to book a repair for their septic tank.

She advised that you have done work on the tank in the past.

Postcode: S6 6LB.

I tried to transfer the call but there was no answer.

Please could you call back on 07906 310892.

URGENT

Amy from Marsh Industries called to speak a member of the team.

She called to discuss a recent order that has been placed with them. She stated that they are unable to do the delivery at the moment, as they cannot get hold of the customer.

Postcode: RG27 0BJ.

I was advised by a member of the Service team to direct this message to yourself.

I tried to transfer but there was no reply.

Please could you call back on 01933 654582.

Transferred Gemma Marshall

Transferred Tony Crump

Transferred Kim Lucas

Transferred Karen Hockley-Hall

Amy from Marsh Industries called wanting to get assistance as they have a delivery due for a client of yours on Monday but cant get hold of them.

She provided the reference PO004895 and the delivery postcode RG27 0BJ.

Apologies I was unsure where to direct this call.

I tried to transfer the call but couldn't get through.

Please could you call back on 01933 654582.

Transferred Lee Betts

Transferred Dave

Sophia from Lighting Lives LLC called to introduce their lighting services.

She will email.

Transferred Andy

Anne O'Rafferty from Westminster Gardens Association called in relation to the work you carry out on their Pump Station.

She wondered if you offer a maintenance plan, as she is looking to obtain some pricing. She stated that the last visit was in 2021.

Postcode: B14 6BG

I tried to transfer but there was no reply.

Please could you call back on 07754 900158.

NG24 2NE

Simon Rodgers from Plimat called again to speak with you to arrange a meeting. He advised you met at the NEC a few weeks ago and discussed arranging this.

He advised that he has tried to reach you multiple times.

Please could you call back on 07444 536834.

Email: simon@plimatuk.com

Could you please advise if this is an unwanted sales call?

Transferred Roy Wheeler

URGENT

Toni from Wave Net called to speak with accounts payable regarding outstanding invoices that date back to September last year.

Invoice number: 1354564

No answer on transfer.

Could you please call her back on 0121 8120221.

Scott called.

Apologies, the line cut out before I could obtain further details.

Transferred Andrew Caldera

Peter from Houghwood Golf called asking to speak with you in regards to a service agreement.

He advised someone came out on the 25th of April for a breakdown and said he needs a new motor but he would like an update on this as he hasn't heard anything since.

Please could you call back on 07747 036844.

Barbara Hickmott called asking to speak to someone about servicing a pump for her tenant John Davies.

Her new address is 11 Jellicoe Villas, Plymouth Road, Totnes, TQ9 5LH

His postcode is N8 9TJ

Please could you call her tenant, John Davies back on 07788 550250 tomorrow.

Mark Grantham from Lincolnshire Drainage Solutions called regarding the products on your website.

He is an installer.

Please could you call back on 07902 688279.

Transferred Robert Marshall

Mark Perry from Wessex Drain Services called to speak with you.

Upon transfer, the line went to voicemail and the caller had disconnected the line when I returned to the call.

For your reference, the number he called from is 07973 850730.

Transferred Ian Webb

Transferred Dale

Transferred Dennis Barry

Jeff Cox from Waterco called wishing to speak with you.

Please could you call back on 07907 062009.

I tried to transfer the call but there was no reply.