Your routine service for your off-mains drainage system is due in May 2026. This service includes one wastewater engineer attending onsite for up to one hour, along with all travel and mileage costs. If any additional parts or labour are required, these will be discussed and agreed with you onsite before any extra costs are incurred. We will contact you over the coming weeks to arrange a convenient date to ensure your system is serviced on time. If you have preferred dates, please let us know by accepting the quotation and entering your availability. If you have any questions or need further information, please don’t hesitate to contact us on 01773 767612 or via email at enquiries@hec.co.uk. Thank you for your continued custom.

No one in that building but all ok to go, if you need anything just let Michelle know at Morgan Ind Properties who is across the road. Remedial works were recommended in Nov 25 so still likely to need doing. Your routine service for your off-mains drainage system is due in May 2026. This service includes one wastewater engineer attending onsite for up to one hour, along with all travel and mileage costs. If any additional parts or labour are required, these will be discussed and agreed with you onsite before any extra costs are incurred. We will contact you over the coming weeks to arrange a convenient date to ensure your system is serviced on time. If you have preferred dates, please let us know by accepting the quotation and entering your availability. If you have any questions or need further information, please don’t hesitate to contact us on 01773 767612 or via email at enquiries@hec.co.uk. Thank you for your continued custom.

approved by cust, left msg with lucie for unlocking gate for us. Your routine service for your off-mains drainage system is due in May 2026. This service includes one wastewater engineer attending onsite for up to one hour, along with all travel and mileage costs. If any additional parts or labour are required, these will be discussed and agreed with you onsite before any extra costs are incurred. We will contact you over the coming weeks to arrange a convenient date to ensure your system is serviced on time. If you have preferred dates, please let us know by accepting the quotation and entering your availability. If you have any questions or need further information, please don’t hesitate to contact us on 01773 767612 or via email at enquiries@hec.co.uk. Thank you for your continued custom.

Service booked for first job - they are starting to have some problems with the system so desludge will follow later this week. our routine service for your off-mains drainage system is due in May 2026. Remedials were also quoted: 1No New solenoid timer 2No New solenoid vales 1No Waste water Engineer on site for up to 1.5 hours This service includes one wastewater engineer attending onsite for up to one hour, along with all travel and mileage costs. If any additional parts or labour are required, these will be discussed and agreed with you onsite before any extra costs are incurred. We will contact you over the coming weeks to arrange a convenient date to ensure your system is serviced on time. If you have preferred dates, please let us know by accepting the quotation and entering your availability. If you have any questions or need further information, please don’t hesitate to contact us on 01773 767612 or via email at enquiries@hec.co.uk. Thank you for your continued custom.

Site: St Georges Your routine service for your off-mains drainage system is due in May 2026. This service includes one wastewater engineer attending onsite for up to one hour, along with all travel and mileage costs. If any additional parts or labour are required, these will be discussed and agreed with you onsite before any extra costs are incurred. We will contact you over the coming weeks to arrange a convenient date to ensure your system is serviced on time. If you have preferred dates, please let us know by accepting the quotation and entering your availability. If you have any questions or need further information, please don’t hesitate to contact us on 01773 767612 or via email at enquiries@hec.co.uk. Thank you for your continued custom.

Site: Hartshorne Primary Your routine service for your off-mains drainage system is due in May 2026. This service includes one wastewater engineer attending onsite for up to one hour, along with all travel and mileage costs. If any additional parts or labour are required, these will be discussed and agreed with you onsite before any extra costs are incurred. We will contact you over the coming weeks to arrange a convenient date to ensure your system is serviced on time. If you have preferred dates, please let us know by accepting the quotation and entering your availability. If you have any questions or need further information, please don’t hesitate to contact us on 01773 767612 or via email at enquiries@hec.co.uk. Thank you for your continued custom.

AM slot Your routine service for your off-mains drainage system is due in May 2026. This service includes one wastewater engineer attending onsite for up to one hour, along with all travel and mileage costs. If any additional parts or labour are required, these will be discussed and agreed with you onsite before any extra costs are incurred. We will contact you over the coming weeks to arrange a convenient date to ensure your system is serviced on time. If you have preferred dates, please let us know by accepting the quotation and entering your availability. If you have any questions or need further information, please don’t hesitate to contact us on 01773 767612 or via email at enquiries@hec.co.uk. Thank you for your continued custom.

ET on site 8AM Purchase Order: 007751 Your routine service for your off-mains drainage system is due in May 2026. This service includes one wastewater engineer attending onsite for up to one hour, along with all travel and mileage costs. If any additional parts or labour are required, these will be discussed and agreed with you onsite before any extra costs are incurred. Desludge: De-Sludge EnviroSafe & Grease Trap 3500 gallons in totall We will contact you over the coming weeks to arrange a convenient date to ensure your system is serviced on time. If you have preferred dates, please let us know by accepting the quotation and entering your availability. If you have any questions or need further information, please don’t hesitate to contact us on 01773 767612 or via email at enquiries@hec.co.uk. Thank you for your continued custom.

AM SLOT Standard service to your off mains drainage system. Includes one number wastewater engineer onsite for up to one hour, travel & mileage. Any additional parts or labour required will be agreed with you onsite before any additional costs are incurred.

Text and email sent Goldstar service to your off mains drainage system. Includes one number wastewater engineer onsite for up to one hour, travel & mileage. Goldstar maintenance agreement of Klargester FA Period 2 of 3 Covers from 13th January 2026 - 12th January 2027

PM slot Your routine service for your off-mains drainage system is due in May 2026. This service includes one wastewater engineer attending onsite for up to one hour, along with all travel and mileage costs. If any additional parts or labour are required, these will be discussed and agreed with you onsite before any extra costs are incurred. We will contact you over the coming weeks to arrange a convenient date to ensure your system is serviced on time. If you have preferred dates, please let us know by accepting the quotation and entering your availability. If you have any questions or need further information, please don’t hesitate to contact us on 01773 767612 or via email at enquiries@hec.co.uk. Thank you for your continued custom.

Standard service to your Tricel sewage treatment system . Includes one number wastewater engineer onsite for up to one hour, travel & mileage. Any additional parts or labour required will be agreed with you onsite before any additional costs are incurred.

Text 19/05 emailed 20/05 Your routine service for your off-mains drainage system is due in May 2026. This service includes one wastewater engineer attending onsite for up to one hour, along with all travel and mileage costs. If any additional parts or labour are required, these will be discussed and agreed with you onsite before any extra costs are incurred. We will contact you over the coming weeks to arrange a convenient date to ensure your system is serviced on time. If you have preferred dates, please let us know by accepting the quotation and entering your availability. If you have any questions or need further information, please don’t hesitate to contact us on 01773 767612 or via email at enquiries@hec.co.uk. Thank you for your continued custom.

Your routine service for your off-mains drainage system is due in May 2026. This service includes one wastewater engineer attending onsite for up to one hour, along with all travel and mileage costs. If any additional parts or labour are required, these will be discussed and agreed with you onsite before any extra costs are incurred. We will contact you over the coming weeks to arrange a convenient date to ensure your system is serviced on time. If you have preferred dates, please let us know by accepting the quotation and entering your availability. If you have any questions or need further information, please don’t hesitate to contact us on 01773 767612 or via email at enquiries@hec.co.uk. Thank you for your continued custom.

Passing visit to check our recent installation is set up and running correctly

Detailed: Standard service to your off mains drainage system. Includes one number wastewater engineer onsite for up to one hour, travel & mileage. Any additional parts or labour required will be agreed with you onsite before any additional costs are incurred.

Call-out requested by Michelle Marriott on 2026-05-04. No additional fault details were supplied with the request.

Install Site Survey

Please do not rearrange Standard service to your Klargester BA/BB Biodisc. Includes one number wastewater engineer onsite for up to one hour, travel & mileage. Any additional parts or labour required will be agreed with you onsite before any additional costs are incurred.

Service/survey - customer hasn't had system serviced and has recently started smelling. If it's not a quick fix, he would like a quote for repairs and also a quote to replace with a twin PS so please call Kirsty/Shaun whilst on site to go through details needed.

EJS left VM 14/05 Your routine service for your off-mains drainage system is due in May 2026. This service includes one wastewater engineer attending onsite for up to one hour, along with all travel and mileage costs. If any additional parts or labour are required, these will be discussed and agreed with you onsite before any extra costs are incurred. We will contact you over the coming weeks to arrange a convenient date to ensure your system is serviced on time. If you have preferred dates, please let us know by accepting the quotation and entering your availability. If you have any questions or need further information, please don’t hesitate to contact us on 01773 767612 or via email at enquiries@hec.co.uk. Thank you for your continued custom.

Camion and hpj booked 8am Purchase Order: 007661 2No engineers on site for up to four hours Tanker to empty to to 2000g Tanker to stay on site for up to four hours Hire of tank entry equipment High pressure jetter for up to two hours on site Various pipework fittings 5No panel lights

Standard service to your BD Biodisc sewage treatment plant , this include up to 1 hour onsite and does not include any parts that may be required

Please speak to Michelle before attending site, there has been numerous attempts with tanker and jetter but we think there is a possible blockage somewhere. Please lift manholes and do some checks